Welcome to the Ecotech Solar app! With your signed contract, you've started the journey to going solar. This app will guide you each step of the way, providing you with the real time status of your project. After the project is completed, you will be able to monitor energy production of your solar system directly from the Ecotech app.

If you have any questions throughout the process, please don't hesistate to email projects@ecotechsolar.com, or call us at 360-318-7646, extension 2.

Our Finance Specialist will reach out by email to request your initial deposit of $1000. Please submit the initial deposit to confirm your project is in our queue.

Payment Options:
-Drop off or send payment to our office at: Ecotech Solar, 1331 Meador Ave, STE J103, Bellingham, WA 98229
-Pay by card using the “Online Payment” link provided in the 'Documents' menu of the app.

Please note: if using a card, there is a 3.4% fee.

If you're using a third-party financing option, be sure you have applied and have everything in place for that funding. If you're working with Puget Sound Cooperative Credit Union (PSCCU), let us know who your loan agent is. If you're hoping to pay the initial deposit from the loan (and not cash), please let us know and we can request that deposit directly.

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Thank you for your payment! You are now in our installation queue.

Shortly, you will receive an email introducing you to the Ecotech Project Team. They will be reaching out to provide additional information regarding next steps, project timeline, and to gather information and signatures.

Our Project Coordinator will email you with the estimated installation timeframe. If you have any scheduling conflicts, please let us know as soon as possible!

If a physical visit to your site is needed to check anything before installation (this is uncommon), we will reach out to schedule a visit. If we do request a visit, we may take some measurements on the roof, crawl into your attic, or require access to your main electrical panel. We will coordinate with you if needed!

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To start your Interconnection Agreement (net metering) application with your electric utility company, we will need your account information. You will receive an email from our Project Administrator requesting the following information about your electric utility account:

- Account holder name, exactly as it appears on the bill:
- Service address, exactly as it appears on the bill:
- Account number:
- Meter number:
- The phone number and email of the account holder

This application is an agreement you're making with your electric utility company to send excess energy your system produces back to the grid in exchange for energy credits, a monthly tariff, or other incentive. Incentive specifics are dependent on your electric utility company.

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You will receive an email with a DocuSign signature request for the State Sales Tax Exemption form. By signing this, your project will not be charged any sales tax. Please sign at your earliest convenience.

At this time, we'd also like to collect your Wi-Fi network and password for our crew to use when commissioning you system. To share this information, please email projects@ecotechsolar.com.

Sharing your Wi-Fi network and password at this time is not mandatory. We respect your privacy and conform to data privacy laws. If you'd rather share network details on the day of installation, please have those readily available for our field crew.

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Thank you for providing your utility account information! Your Interconnection Agreement (net metering) application has been prepared and is now ready for your signature.

A DocuSign signature request will be sent to your email for this signature. Please sign this at your earliest convenience.

Once signed, we will submit the application to your electric utility company.

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Your Interconnection Agreement (net metering) application has been submitted to your electric utility company! Once approved, your project will move to the next phase.

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We are finalizing preparation for your install and will be in touch soon to place you on our install schedule. Thank you for your patience as we work hard to get to your project.

As soon as we are ready, you will receive an email from our Project Coordinator with the estimated date of your installation and any project-relevant information. We will provide you with 2-3 weeks advanced notice of your installation.

Please let our Project Coordinator know if you have any conflicts with the proposed schedule. If you have questions, please reach out to projects@ecotechsolar.com, or call us at 360-318-7646, extension 2.

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Your project is officially on the Ecotech install calendar!

Our Finance Specialist will reach out by email to request your second payment. This payment is due prior to your installation date.

Payment Options:
-Drop off or send payment to our office at: Ecotech Solar, 1331 Meador Ave, STE 103, Bellingham ,WA 98229
-Pay by card using the “Online Payment” link provided in the 'Documents' menu of the app.

Please note: if using a card, there is a 3.4% fee.

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We're assembling and staging all of your equipment in preparation for your installation. Our installers are reviewing the details of your system, and the office is finalizing all of the necessary documents. No action is required.

Here's a brief overview of what to expect on install day:

-Crew arrival window is typically between 8 - 9 AM. Ideally, you will be present for the first hour to go over the project details of your installation with our lead electrician. Roof work typically begins on day 1, so please prepare for a full day of noise. Battery installations require periods of power outages, but usually solar installations do not. Our Project Coordinator will be in touch about your project specifics.

-Our electrician will require access to your electrical panel, please ensure that there are no obstructions. If you have an attic, we may need to access it to complete the installation.

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Your install day is here! Our crew will be hard at work installing and commissioning your system.

When the installation is done, your system will be completed. However, it does not have permission to operate. This means that the system must remain OFF after installation is completed, until it has been inspected and your electric utility company has come out to \"energize\" it.

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Installation is complete! Your system now needs to be inspected to ensure code compliance and proper connection to the grid.

Ecotech will schedule an electrical inspection with the appropriate authority. Our Project Coordinator will reach out to coordinate the inspection.

After a passed inspection, your system is still not ready to be turned on. Your electric utility company will need to visit and 'energize' your system.

In some cases, we need to schedule a building inspection in addition to the electrical inspection. The Ecotech Project Team will have been in contact with you about this if it is necessary. In that case, Ecotech will schedule a building inspection with the appropriate authority.

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Your installation is completed and inspections have been passed!

Our Finance Specialist will reach out by email to request your final payment.

Please note: if using a card, there is a 3.4% fee.

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With all inspections complete, we'll submit them to your electric utility company! This indicates that our work is complete and we're ready to have them visit your site and 'energize' your system.

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When your electric utility company approves the completed inspection, your project will be put into a queue for energizing. You will hear directly from your electric utility company regarding their required site visit.

If your wait exceeds 30 business days, please contact us at projects@ecotechsolar.com or 360-318-7646, ext 2.

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We're happy to hear that your utility has interconnected your solar electric system, and you can start generating power! You'll find a collection of documents in the 'Documents' menu called your \"Owner's Packet\", which will provide you with information on all the installed equipment and how to understand system functionality.

You'll also notice that on the 'Home' section of the app, you can now track power generation of your system.

We're so happy we could work with you on this project. As a final step, we'll schedule a time to walkthrough the system together, show you how to turn the system on or off, and answer any outstanding questions you might have.

If you'd prefer to forgo a system tour, let us know - it is not mandatory!

Ecotech's business is built on our relationship with our community, and we invite you to leave a review in the 'Referrals' page of our app, under \"Leave us a review\". You will also find a \"Referral Link\" on this page that you can share with family and friends, and it will automatically link to your profile. If they install a system with us, you can receive up to $250 in referral credit!

Thank you for your business!

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